TY  - BOOK
AU  - Mulac,Carolyn M.
TI  - Fundamentals of reference
T2  - ALA fundamentals series
SN  - 9780838910870
PY  - 2012///
CY  - Chicago, USA
PB  - American Library Association
KW  - Reference services (Libraries)
KW  - United States
KW  - Reference sources
KW  - Bibliography
KW  - Internet in library reference services
N1  - Includes bibliographical references and index
ER  -