Crane, Jody <br/><br/>
The definitive guide to emergency department operational improvement :  employing lean principles with current ED best practices to create the "no wait" department / 
Jody Crane, Chuck Noon 
 - Boca Raton :  CRC Press,  2011 
 - xv, 337 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781439808405 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitals--Emergency services--United States<br/>Organizational effectiveness--United States<br/>Organizational change--United States