TY - BOOK AU - Crane,Jody AU - Noon,Chuck TI - The definitive guide to emergency department operational improvement: employing lean principles with current ED best practices to create the "no wait" department SN - 9781439808405 (pbk.) PY - 2011/// CY - Boca Raton PB - CRC Press KW - Hospitals KW - Emergency services KW - United States KW - Organizational effectiveness KW - Organizational change N1 - Includes bibliographical references and index ER -