@book{67783,
	author = {Jacobs, F. Robert and Chase, Richard B.},
	title = {Operations and supply chain management /},
	publisher = {McGraw-Hill/Irwin,},
	year = {c2014},
	series = {The McGgraw-Hill/Irwin series operations and decision sciences},
	address = {New York :},
	edition = {14th ed.}
}