Sheth, Jagdish N. The 4 A’s of marketing : creating value for customers, companies and society / Four A’s of marketing Jagdish Sheth, Rajendra Sisodia - New York : Routledge, c2012 - 209 p. : ill. ; 26 cm. Includes bibliographical references and index ISBN: 9780415898355 Subjects--Topical Terms: Relationship marketingCustomer relations--ManagementMarketing