TY  - BOOK
AU  - Schnurr,Stephanie
TI  - Exploring professional communication : b language in action / c Stephanie Schnurr
SN  - 9780415584838 (pbk.)
PY  - 2013///
CY  - Milton Park, Abingdon, Oxon
PB  - Routledge
KW  - Interpersonal communication
KW  - Oral communication
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -