Taylor, Shirley <br/><br/>
Model business letters, emails and other business documents / 
Shirley Taylor 
 - 7th ed. 
 - New York :  Pearson,  c2012 
 - xiv, 498 p. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780273751939 027375193X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence<br/>Business writing<br/>Letter writing