TY  - BOOK
AU  - Shankararaman,Venky
AU  - Zhao,J.Leon
AU  - Lee,Jae Kyu
TI  - Business enterprise, process, and technology management: models and applications 
SN  - 9781466602496 (hardcover)
PY  - 2012///
CY  - Hershey PA
PB  - Business Science Reference
KW  - Industrial management
KW  - Information technology
N1  - Includes bibliographical references and index
ER  -