00757nam a2200229 a 4500001001400000003000700014005001700021008004100038020004300079020004000122040000800162100001900170245012600189260003400315300002600349500001900375650002400394650002500418650003900443700002000482700002500502vtls000069237KUKTEM20251125093856.0130318t2011    nyu    g      001 0 eng d  a9781439852989 (pbk. : acid-free paper)  a1439852987 (pbk. : acid-free paper)  aUMP1 aDinkin, Steven14aThe exchange :ba bold and proven approach to resolving workplace conflict /cSteven Dinkin, Barbara Filner, Lisa Maxwell  aNew York :bCRC Press,cc2011  axiv, 123 p. ;c24 cm.  aIncludes index 0aConflict management 0aPersonnel management 0aInterpersonal conflictxPrevention1 aFilner, Barbara1 aMaxwell, Lisa,cM.A.