Graban, Mark <br/><br/>
Healthcare kaizen :  engaging front-line staff in sustainable continuous improvements / 
Mark Graban, Joseph Swartz 
 - Boca Raton :  Taylor & Francis/CRC Press,  2012 
 - xxix, 374 p. :  ill. (chiefly col.) ;  28 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781439872963 (pbk. : alk. paper) 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Swartz, Joseph E.<br/>Franciscan Alliance
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospital Administration<br/>Quality Improvement