TY - BOOK AU - Graban,Mark AU - Swartz,Joseph E. TI - Healthcare kaizen: engaging front-line staff in sustainable continuous improvements SN - 9781439872963 (pbk. : alk. paper) PY - 2012/// CY - Boca Raton PB - Taylor & Francis/CRC Press KW - Swartz, Joseph E KW - Franciscan Alliance KW - Hospital Administration KW - Quality Improvement N1 - Includes bibliographical references and index ER -