TY  - BOOK
AU  - Howard,Dave
TI  - IT release management: a hands-on guide 
SN  - 9781439883525
PY  - 2012///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Information technology
KW  - Management
KW  - Information technology projects
KW  - Software support
N1  - Includes bibliographical references and index
ER  -