TY - BOOK AU - Brown,David AU - Umi Kaslom Mohd. Azuddin TI - Teknik terhebat menang-menang SN - 9789673691418 PY - 2012/// CY - Selangor PB - PTS KW - Negotiation KW - Persuasion (Psychology) KW - Interpersonal relations N1 - Includes bibliographical references ER -