Mobile opportunities and applications for e-service innovations / 
Ada Scupola, editor 
 - Hershey, PA :  Information Science Reference,  2013 
 - xxiv, 387 p. :  ill. ;  30 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781466626546 1466626542 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology<br/>Electronic commerce<br/>Customer services