00648nam a2200205 a 4500001001400000003000700014005001700021008004100038020001800079020001500097040000800112245009100120260005600211300003500267504005000302650002700352650002400379650002200403700001700425vtls000074493KUKTEM20251125093946.0130910t2013    paua   g bi   001 0 eng d  a9781466626546  a1466626542  aUMP00aMobile opportunities and applications for e-service innovations /cAda Scupola, editor  aHershey, PA :bInformation Science Reference,c2013  axxiv, 387 p. :bill. ;c30 cm.  aIncludes bibliographical references and index 0aInformation technology 0aElectronic commerce 0aCustomer services1 aScupola, Ada