Franz, Peter <br/><br/>
Value-driven business process management :  the value-switch for lasting competitive advantage / 
by Peter Franz and Mathias Kirchmer 
 - New York :  McGraw-Hill,  2012 
 - xii, 223 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/>Preface -- Strategy and planning for value-driven BPM -- Value-driven BPM : why you need it now -- The impact of value-driven BPM -- The process of process management -- Developing your roadmap to value-driven BPM -- How value-driven BPM optimizes the impact of process improvement initiatives -- Building a value-driven organization -- Building an organization for value-driven BPM -- Information technology for value-driven BPM -- Managing information models for value-driven BPM -- The present and the future of value-driven bpm -- Value-driven bpm in practice -- The future of value-driven BPM -- Predictions: Where are we going next with value-driven BPM? -- Prediction 1: The emergence of strong process leadership -- Prediction 2: Emerging market multinationals as adopters of value-driven BPM -- Prediction 3: Process-focused KPIs and visual performance management -- Prediction 4: Social networking and virtualization -- Prediction 5: Process-centric systems integration -- A new management philosophy -- List of figures and tables -- Abbreviations -- Bibliography -- Notes 
<br/><br/><label>ISBN: </label>9780071791717 (hbk.) 007179171X (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business--Data processing--Management<br/>Management information systems<br/>Value analysis (Cost control)<br/>Organizational effectiveness