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  <titleInfo>
    <title>Value-driven business process management</title>
    <subTitle>the value-switch for lasting competitive advantage</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Franz, Peter</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Kirchmer, Mathias</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">nyu</placeTerm>
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    <place>
      <placeTerm type="text">New York</placeTerm>
    </place>
    <publisher>McGraw-Hill</publisher>
    <dateIssued>2012</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xii, 223 p. : ill. ; 24 cm.</extent>
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  <tableOfContents>Preface -- Strategy and planning for value-driven BPM -- Value-driven BPM : why you need it now -- The impact of value-driven BPM -- The process of process management -- Developing your roadmap to value-driven BPM -- How value-driven BPM optimizes the impact of process improvement initiatives -- Building a value-driven organization -- Building an organization for value-driven BPM -- Information technology for value-driven BPM -- Managing information models for value-driven BPM -- The present and the future of value-driven bpm -- Value-driven bpm in practice -- The future of value-driven BPM -- Predictions: Where are we going next with value-driven BPM? -- Prediction 1: The emergence of strong process leadership -- Prediction 2: Emerging market multinationals as adopters of value-driven BPM -- Prediction 3: Process-focused KPIs and visual performance management -- Prediction 4: Social networking and virtualization -- Prediction 5: Process-centric systems integration -- A new management philosophy -- List of figures and tables -- Abbreviations -- Bibliography -- Notes</tableOfContents>
  <targetAudience authority="marctarget">specialized</targetAudience>
  <note type="statement of responsibility">by Peter Franz and Mathias Kirchmer</note>
  <note>Includes bibliographical references and index</note>
  <subject authority="lcsh">
    <topic>Business</topic>
    <topic>Data processing</topic>
    <topic>Management</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Management information systems</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Value analysis (Cost control)</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Organizational effectiveness</topic>
  </subject>
  <identifier type="isbn">9780071791717 (hbk.)</identifier>
  <identifier type="isbn">007179171X (hbk.)</identifier>
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