Sachs, Sybille Stakeholders matter : a new paradigm for strategy in society / Sybille Sachs,Edwin Rühli. - New York : Cambridge University Press, 2011 - xviii, 278 p. : ill. ; 24 cm. - Business, value creation, and society . Includes bibliographical references and index ISBN: 9780521196390 Subjects--Topical Terms: Strategic planningCustomer relations