Balagué, Núria <br/><br/>
Managing your library and its quality :  the ISO 9001 way / 
Núria Balagué and Jarmo Saarti 
 - Oxford :  Chandos Publishing,  2011 
 - xvii, 211 p. :  ill ;  24 cm. 
 - Chandos information professional series .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781843346548 1843346540 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ISO 9001 Standard<br/>Libraries--Quality control<br/>Libraries--Standards