TY - BOOK AU - Nair,Chenicheri Sid AU - Mertova,Patricie TI - Student feedback: the cornerstone to an effective quality assurance system in higher education T2 - Chandos learning and teaching series SN - 9781843345732 PY - 2011/// CY - Oxford, U. K. PB - Chandos Pub. KW - Education, Higher KW - Evaluation KW - Universities and colleges KW - Student evaluation of teachers N1 - Includes bibliographical references and index ER -