TY - BOOK AU - Rouse,Paul AU - Maguire,William AU - Harrison,Julie TI - Revenue management in service organizations T2 - Managerial accounting collection / Kenneth A. Merchant, editor SN - 9781606491478 (pbk.) PY - 2011///, c2010 CY - New York PB - Business Expert Press KW - Revenue management KW - Service industries KW - Accounting N1 - Includes bibliographical references (p. 153-160) and index; Preface -- 1. Revenue management: an overview -- 2. Relating your business to its environment, building strategy from internal and external analysis -- 3. Pricing strategies and yield management -- 4. Process management -- 5. Cost and capacity management -- 6. Performance measurement -- 7. Summary -- Notes -- References -- Index N2 - Revenue management is concerned with maximizing revenue flows while controlling costs. This is a new management framework combining conventional management accounting concepts and methods with notions of yield management, pricing, and process management. The revenue objective provides a unifying goal for the aforementioned concepts and methods that are especially suitable for service organizations, where revenue considerations are inextricably linked to the activities performed. While our focus is on service organizations, any organization will find something of value in this book ER -