TY  - BOOK
AU  - Farmer,Lesley S.J.
TI  - The human side of reference and information services in academic libraries: adding value in the digital world 
T2  - Chandos information professional series
SN  - 9781843342588
PY  - 2007///
CY  - Oxford, U. K.
PB  - Chandos
KW  - Academic libraries
KW  - Reference services
KW  - Internet in library reference services
N1  - Includes bibliographical references and index
ER  -