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  <titleInfo>
    <title>Fundamentals of business process management</title>
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  <name type="personal">
    <namePart>Dumas, Marlon</namePart>
  </name>
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  <originInfo>
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    <place>
      <placeTerm type="text">Berlin</placeTerm>
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    <publisher>Springer-Verlag</publisher>
    <dateIssued>2013</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xxvii, 399 p. : ill. ; 24 cm.</extent>
  </physicalDescription>
  <tableOfContents>Introduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative process analysis -- Process redesign -- Process automation -- Process intelligence</tableOfContents>
  <targetAudience authority="marctarget">specialized</targetAudience>
  <note type="statement of responsibility">Marlon Dumas ... [et al.]</note>
  <note>Includes bibliographical references and index</note>
  <subject authority="lcsh">
    <topic>Business</topic>
    <topic>Data processing</topic>
    <topic>Management</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Reengineering (Management)</topic>
  </subject>
  <identifier type="isbn">9783642331428</identifier>
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    <recordCreationDate encoding="marc">130618</recordCreationDate>
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