00747nam a2200217 a 4500001001400000003000700014005001700021008004100038020001800079040000800097100001800105245013600123260004200259300004100301504005000342650003300392650003100425650001700456650003500473700002100508vtls000070751KUKTEM20251125095349.0130605t2014    maua   f      001 0 eng d  a9780124047006  aUMP1 aDonna Tedesco14aThe moderator's survival guide :bhandling common, tricky, and sticky situations in user research /cDonna Tedesco, Fiona Tranquada  aWaltham, MA :bMorgan Kaufmann,c2014  axxiii, 323 p. :bcol. ill. ;c24 cm.  aIncludes bibliographical references and index 0aCommercial productsxTesting 0aComputer softwarexTesting 0aFocus groups 0aForums (Discussion and debate)1 aTranquada, Fiona