00999nam a2200265 a 4500 vtls000070834 KUKTEM 20251125095352.0 130606t2013 maua f 001 0 eng d 9781133187820 113318782X 201402121113 jamie 201402121107 jamie 201306061120 hairil UMP HD9696.67.A2 B45 2013 Beisse, Fred A guide to computer user support for help desk and support specialists / Fred Beisse Microsoft project professional 2010 Boston, MA : Cengage Learning, c2013 xviii, 670 p. : ill. ; 23 cm. + 1 CD-ROM, 1 DVD Includes index Computer industry Customer services Computer service industry Vocational guidance Computer technical support Customer services 0 0 0 0 10000 10000 2019-09-04 464.98 0 HD9696.67.A2 B45 2013 0000081113 2019-09-04 00:00:00 1 464.98 2019-09-04 OPEN 0 0 0 0 10000 10000 2019-09-04 464.98 0 CD 7849 | HD9696.67.A2 B45 2013 0000081114 2019-09-04 00:00:00 1 464.98 2019-09-04 ACCOM 0 0 0 0 10000 10000 2019-09-04 464.98 0 CD 7850 | HD9696.67.A2 B45 2013 0000081115 2019-09-04 00:00:00 1 464.98 2019-09-04 ACCOM VIRTUA40 70683 70689 VTLSSORT0080*0200*0201*0400*0900*1000*2450*2460*2600*3000*5000*6500*6501*6502*9992