Leadership and management of quality in higher education / 
edited by Chenicheri Sid Nair, Leonard Webster and Patricie Mertova 
 - Oxford :  Chandos Pub.,  c2010 
 - xxiv, 221 p. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781843345763 1843345765 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Education, Higher<br/>Leadership<br/>Total quality management in higher education