@book{7097,
	author = {Mohd Hafizul Afiq Su' Aif},
	title = {The relationship between customer service and the organizational performance /},
	publisher = {UMP,},
	year = {2015},
	address = {Kuantan, Pahang :},
	note = {Faculty of Industrial Management},
	url = {http://ecollib.ump.edu.my/id/eprint/25668}
}