02799ntm a2200289 a 4500 vtls000099139 KUKTEM 20251117113337.0 170419t2016 my da f am 000 0 eng d THE0001238(Local) 201905271319 atie 201712071601 saini 201712071601 saini 201704191208 fateeha 201704191037 fateeha UMP FSKKP .Q33 2016 r Bc. Abdul Qadir Jailani Muchtar Modelling human queuing at Kuantan cinema / Abdul Qadir Jailani Muchtar Kuantan, Pahang : UMP, 2016 xii, 37 p. : ill. (some col.) ; 30 cm. + 1 CD-ROM Faculty of Computer Systems and Software Engineering Project paper (Bachelor of Science Computer (Software Engineering) With Hons.) -- Universiti Malaysia Pahang – 2016 Bibliography : p. 35-36 This thesis presents a comparison between types of queue system simulation by using Discrete Event Simulation (DES). In our literature review we identified a gap in comparing the applicability of this type of queue system. Hence, we focused our research on reactive and different level of detail of proactive of human behavior in service system.The aim of our thesis is first to identify the possible queuing type’s model, second is to develop different queuing types using discrete event simulation and lastly to compare the developed queuing type models based on waiting times and no.of customer served. To reach that we investigate both similarities and differences between model results performance and the similarities and differences in model difficultyperformance.The comparison of the simulation is reach by using scenario method. We conduct three scenarios in same environment and DES method, the different is we use the different type of queue system in the simulation. In the first scenario(cinema ticket service) we use single queue line and multi service or counter, second scenario we still use single queue line and multi service but we reduce two counter services, and lastly third scenario we use multi queue line and multi service.The result from the experiment reveals that both single line and multi-line suitable for that kind of environment. In addition, multi-line and multi-service is more suitable in this environment for achieving the shorter waiting time to serve the customer in counter ticket cinema. Faculty of Computer Systems and Software Engineering Dissertations Universities and Colleges Dissertations Theses http://ecollib.ump.edu.my/id/eprint/25820 Access in library only 0 0 0 1 20000 20000 2019-09-04 0 FSKKP .Q33 2016 r Bc. 0000117604 2019-09-04 00:00:00 1 2019-09-04 PSM 0 0 0 1 20000 20000 2019-09-04 0 CD 10705 | FSKKP .Q33 2016 r Bc. 0000117605 2019-09-04 00:00:00 1 2019-09-04 PSM VIRTUA40 7100 7106 VTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5000*5020*5040*5200*6100*6500*6501*8560*9992