@book{7136,
	author = {Mohd Nordin Zainol},
	title = {The failure factors of implementing tqm at construction organization at Kuantan /},
	publisher = {UMP,},
	year = {2016},
	address = {Kuantan, Pahang :},
	note = {Faculty of Industrial Management},
	url = {	http://ecollib.ump.edu.my/id/eprint/3930}
}