Stone, Ron D. <br/><br/>
The real value of training :  measuring and analyzing business outcomes and the quality of ROI / 
Ron Drew Stone 
 - New York :  McGraw-Hill,  2011 
 - xvii, 302 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/>Talking about performance results -- Stone’s measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI 
<br/><br/><label>ISBN: </label>9780071759977 0071759972 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Performance standards<br/>Rate of return<br/>Personnel management