Building successful online communities : evidence-based social design /
Robert E. Kraut and Paul Resnick ; with Sara Kiesler ... [et al.]
- Cambridge, Mass. : MIT Press, c2011
- xi, 309 p. : ill. ; 24 cm. + 1 e-book
Includes bibliographical references and index
Uses insights from social science, psychology, and economics to offer advice on planning and managing an online community