Kraut, Robert E.

Building successful online communities : evidence-based social design / Robert E. Kraut and Paul Resnick ; with Sara Kiesler ... [et al.] - Cambridge, Mass. : MIT Press, c2011 - xi, 309 p. : ill. ; 24 cm. + 1 e-book

Includes bibliographical references and index

Uses insights from social science, psychology, and economics to offer advice on planning and managing an online community

9780262298315 (electronic bk.) 0262298317 (electronic bk.) 9780262016575 (hbk.) 0262016575


Online social networks--Planning
Computer networks--Social aspects--Planning
Internet--Social aspects
Social psychology