Harchol-Balter, Mor <br/><br/>
Performance modeling and design of computer systems :  queueing theory in action / 
Mor Harchol-Balter 
 - Cambridge :  Cambridge University Press,  2013 
 - xxiii, 548 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781107027503 (hardback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Transaction systems (Computer systems)--Mathematical models<br/>Computer systems--Design and construction--Mathematics<br/>Queuing theory<br/>Queuing networks (Data transmission)