Cramer, Kathryn D. Lead positive : what highly effective leaders see, say, and do / Kathryn D. Cramer - San Francisco : Jossey-Bass & Pfeiffer Imprints, Wiley, 2014 - xv, 268 pages : 23cm. Includes bibliographical references and index ISBN: 9781118658086 Subjects--Topical Terms: LeadershipBusiness communication