TY - BOOK AU - Arthur,Jay TI - Breakthrough improvement with QI macros and excel: finding the invisible low-hanging fruit SN - 9780071822831 (pbk.) PY - 2014/// CY - New York PB - McGraw-Hill KW - Electronic spreadsheets KW - Computer programs KW - Six sigma (Quality control standard) N1 - Includes bibliographical references (p. 175-177) and index ER -