Reference renaissance :  current and future trends / 
edited by Marie L. Radford and R. David Lankes 
 - New York :  Neal-Schuman Publishers,  2010 
 - xvi, 312 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781555706807 (alk. paper) 1555706800 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries)--Congresses<br/>Electronic reference services (Libraries)--Congresses<br/>Internet in library reference services--Congresses