TY  - BOOK
AU  - Radford,Marie L.
AU  - Lankes,R.David
TI  - Reference renaissance: current and future trends 
SN  - 9781555706807 (alk. paper)
PY  - 2010///
CY  - New York
PB  - Neal-Schuman Publishers
KW  - Reference services (Libraries)
KW  - Congresses
KW  - Electronic reference services (Libraries)
KW  - Internet in library reference services
N1  - Includes bibliographical references and index
ER  -