TY  - BOOK
AU  - Wang,John
TI  - Implementation and integration of information systems in the service sector
SN  - 9781466626492
PY  - 2013///
CY  - Hershey, PA
PB  - Business Science Reference
KW  - Service industries
KW  - Information technology
KW  - Human services
KW  - Customer services
N1  - Includes bibliographical references and index
ER  -