Niemeier, Stefan Reshaping retail : why technology is transforming the industry and how to win in the new consumer driven world / Stefan Niemeier, Andrea Zocchi, and Marco Catena - Hoboken, NJ : Wiley, 2013 - viii, 200 p. : ill. ; 24 cm Includes bibliographical references and index ISBN: 9781118656662 Subjects--Topical Terms: Retail trade--Technological innovationsRetail trade--Customer servicesElectronic commerce