TY  - BOOK
AU  - Miller,John
AU  - Wroblewski,Mike
AU  - Villafuerte,Jaime
TI  - Creating a Kaizen culture: align the organization, achieve breakthrough results, and sustain the gains 
SN  - 9780071826853
PY  - 2014///
CY  - New York
PB  - McGraw-Hill
KW  - Total quality management
KW  - Leadership
N1  - Includes bibliographical references and index
ER  -