Lannon, John M. <br/><br/>
Technical communication / 
John M. Lannon and Laura J. Gurak 
 - 13th ed. 
 - Upper Saddle River, NJ :  Pearson,  c2014 
 - xxviii, 724 p. :  ill. (some col.) ;  23 cm. 
<br/><br/>Includes bibliographical references (pages 704-708) and index 
<br/><br/><label>ISBN: </label>9780321899972 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Technical writing<br/>Communication of technical information