TY - BOOK AU - Lannon,John M. AU - Gurak,Laura J. TI - Technical communication SN - 9780321899972 (pbk.) PY - 2014/// CY - Upper Saddle River, NJ PB - Pearson KW - Technical writing KW - Communication of technical information N1 - Includes bibliographical references (pages 704-708) and index ER -