a guide to getting your expertise used Block, Peter creator text cau San Francisco Pfeiffer 2011 3rd ed. monographic eng

print

xxiii, 323 p. : ill. ; 24 cm. "Flawless Consulting is considered the "consultant’s bible" and a landmark bestseller that explains how to deal effectively with clients, peers, and others. This third edition addresses business and new challenges since the second edition was written and also explores what’s on the minds of "next generation" consultants. The book includes more guidance on how to ask better questions, ideas for the virtual world, suggestions for dealing with difficult clients, the challenges of international consulting, additional case studies, commentary, expanded guidelines on implementation, and more on how to ask good questions."-- specialized Peter Block ; illustrated by Janis Nowlan Includes bibliographical refereces and index Business consultants 9780470620748 (hardback) UMP 131206 20251125095721.0 vtls000076225