Dietz, Andrew <br/><br/>
The opening playbook :  a professional’s guide to building relationships that grow revenue / 
by Andrew Dietz 
 - New York :  McGraw-Hill Education,  2014 
 - xvi, 219 p. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780071825887 0071825886 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business referrals<br/>Customer relations