TY  - BOOK
AU  - Dietz,Andrew
TI  - The opening playbook: a professional’s guide to building relationships that grow revenue 
SN  - 9780071825887
PY  - 2014///
CY  - New York
PB  - McGraw-Hill Education
KW  - Business referrals
KW  - Customer relations
N1  - Includes index
ER  -