00788nam a2200229 a 4500001001400000003000700014005001700021008004100038020002500079020002200104040000800126100002200134245010000156260005100256300003300307490004300340504005000383650003100433650002900464700002200493830004300515vtls000079892KUKTEM20251125095734.0140605t2000    njua   f      001 0 eng d  a9780133764819 (pbk.)  a0133764818 (pbk.)  aUMP1 aTenner, Arthur R.10aProcess redesign :bthe implementation guide for managers /cArthur R. Tenner, Irving J. DeToro  aUpper Saddle River, NJ :bPrentice Hall,c2000  axx, 332 p. :bill. ;c23 cm.1 aEngineering process improvement series  aIncludes bibliographical references and index 0aReengineering (Management) 0aTotal quality management1 aDeToro, Irving J. 0aEngineering process improvement series