Haksever, Cengiz <br/><br/>
Service management, student workbook :  an integrated approach to supply chain management and operations / 
Cengiz Haksever, Barry Render 
 - Indianapolis :  FT Press,  2013 
 - xxii, 485 p. :  ill. ;  23 cm. 
<br/><br/> Student workbook 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780133088854 (pbk.) 0133088855 (pbk.) 9780133088779 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management<br/>Business logistics