TY  - BOOK
AU  - Haksever,Cengiz
AU  - Render,Barry
TI  - Service management, student workbook: an integrated approach to supply chain management and operations 
SN  - 9780133088854 (pbk.)
PY  - 2013///
CY  - Indianapolis
PB  - FT Press
KW  - Service industries
KW  - Management
KW  - Business logistics
N1  - Student workbook; Includes bibliographical references and index
ER  -