TY  - BOOK
AU  - Laguna,Manuel
AU  - Marklund,Johan
TI  - Business process modeling, simulation, and design
SN  - 9781439885253
PY  - 2013///]
CY  - Boca Raton
PB  - Taylor & Francis
KW  - Industrial management
KW  - Business planning
KW  - Reengineering (Management)
N1  - Includes bibliographical references and index
ER  -