Monarth, Harrison <br/><br/>
Breakthrough communication :  a powerful 4-step process for overcoming resistance and getting results / 
Harrison Monarth 
 - New York :  McGraw-Hill Education,  c2014 
 - xiv, 251 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780071828802 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Leadership<br/>Public speaking