Locker, Kitty O. <br/><br/>
Business and administrative communication / 
Kitty O. Locker, Donna Kienzler 
 - 11th ed. 
 - New York, NY :  McGraw-Hill Education,  2015 
 - xl, 726 p. :  col. ill. ;  28 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780073403250 (hbk.) 0073403253 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Communication in management